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Picture courtesy of Rich.
| Flight on time? | 5.8/10 |
|---|---|
| Customer service | 4.6/10 |
| Comfort on flight | 4.9/10 |
| Quality of food | 4.2/10 |
| Value for Money | 4/10 |
| Reviewer Rating | 4.4/10 |
| Overall Rating | 4.2/10 |
By DAWNY1 on 8th Jul 2007
| Flight Date | July 2007 |
|---|---|
| Flight From - To | Barcelona to Birmingham |
| Ticket class | Economy |
| Flight on time? | 0/10 |
| Customer service | 0/10 |
| Comfort on flight | 5/10 |
| Quality of food | 1/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Seats were comfortable.
A 14 hour delay from Barcelona to Birmingham with no apology and no help whatsoever.
BMI offered a rubbish service and I will never ever fly with them again. Over 14 hours delayed and lots of incorrect information, no one was interested in helping. The flight should have left Barcelona at 10.40 pm on Friday but didn't leave until Saturday at 12.30 pm, there were no representatives and no apology.
Important, please be aware that:

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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