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- ChrisBUK2's review
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| Reliability | 6.8/10   |
|---|---|
| Customer Service | 7.5/10 |
| Speed Consistency | 6.5/10 |
| Value for Money | 6.5/10 |
| Overall rating | 7/10 |
By ChrisBUK2
on 8th Jul 2007
| Reliability | 10/10 |
|---|---|
| Customer Service | 10/10 |
| Speed Consistency | 9/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
 ChrisBUK2's recommendation | |
Solid speeds
Excellent customer service
Members of the ISPA
Very good price
Sometimes speeds can fall between 10pm - 12am, but I rarely see them fall below 3MB.
I rarely give such good reviews, but Entanet really do deserve it.
I migrated from BT because I was getting terrible speeds, which I believe is caused by BT's traffic management. I was also fedup with BT's customer services who I had trouble understanding.
Since moving to ADSL24 (one of Entanet's resellers), I now get solid speeds 99% of the time. My speeds have gone from 300kbps, to 6900kbps.
Customer service is extremely good, they are all UK based and speak very good English (a very nice change from BT). They get things solved very quickly too.
I wanted Interleaving turned off on my line, I contacted ADSL24, and within 15 minutes had an email back - they contacted BT and interleaving was turned off within a few hours - that's what I call service!
They also have very generous download caps. I have found ISP's who claim to have "Unlimited" usually use port blocking or traffic management - Entanet does not block ports or use traffic management.
I am on their Office MAX 45 product, with 832kbps upload and 45GB peak download, and a huge 300GB off peak.
Highly recommended!
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