American Apparel Store - www.americanapparelstore.com Review

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★★☆☆☆
1.7 / 5
21% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

laurelwilson's review of American Apparel Store - www.americanapparelstore.com

★☆☆☆☆

“I would not order from this company again.”

Written on: 08/07/2007 by laurelwilson (1 review written)

Good Points
The website is great, easy to navigate.

Bad Points
I am still waiting for half of my order. One item came a month and a half after I ordered it, another I am still waiting for it, two months after ordering. I was charged for both items separately, and have been overcharged. I attempted to contact the business twice via their online form regarding the status of my order, after it was a month late. I received no response. My credit card has since been overcharged by 10 pounds and I have attempted to contact them by phone (left a message with my details) and email through their customer support website. I am yet to receive a response, ten days after the phone call and a week after the email. Not only have they overcharged me, but I am STILL waiting for one of my items.

General Comments
I would not order from this company again.

  • Two tops, 25 pounds

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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