Written on: 08/07/2007 by laurelwilson (1 review written)
The website is great, easy to navigate.
I am still waiting for half of my order. One item came a month and a half after I ordered it, another I am still waiting for it, two months after ordering. I was charged for both items separately, and have been overcharged. I attempted to contact the business twice via their online form regarding the status of my order, after it was a month late. I received no response. My credit card has since been overcharged by 10 pounds and I have attempted to contact them by phone (left a message with my details) and email through their customer support website. I am yet to receive a response, ten days after the phone call and a week after the email. Not only have they overcharged me, but I am STILL waiting for one of my items.
I would not order from this company again.
As rated by real users
" Paid premium for next day delivery, items were not even sent " Read More
" Very fast delivery and excellent packaging " Read More
" Woolovers " Read More
" Item did not arive at all " Read More
" Thank you, Woolovers! " Read More