eBike Motorcycle Insurance Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 18 reviews

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tyron2000's Review of eBike Motorcycle Insurance

27th Jun 2007

Overall Rating

1.5 stars
  • Value for money
    5 stars
  • Customer service
    1.5 stars
  • Have you made a claim?
    Yes
Good Points

Cheap insurance.


Bad Points

They might be cheap but if you ever need to make a claim, beware!


General Comments

They always say you never know how good your insurance company is until you need to make a claim. Well I have never known anything like it. I had to do ALL the chasing around to sort things out. They arranged for a company called 4th Dimension to pick up the bike. Then I get ebike calling me asking why I have arranged for the bike to be taken away? They told me they never heard of 4th Dimension? It took me hours of calling around to find out why 4th Dimension picked it up. It turns out Help Hire (part of ebike) arranged it. Then it took 2 months to get a cheque issued because 4th Dimension are not one of there work shops EVEN though they arranged it! The whole thing was a joke and I made 4 calls every day to chase things up. You have ebike the claims service, help hire and angel assistance, none of the talk to each other and I was the middle man sorting it all out. I might as well start my own insurance company, I certainly know what to do now!

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