berneslai's Review of Debenhams
26th Jun 2007
Overall Rating
- Value for money
- Quality of service
- Goods purchased & cost£120
- Layout of shop
Ease of ordering.
Good "offline" experience.
Bad Points
Terrible online experience. Poor, slow website. No stock, no communication, no courtesy.
General Comments
Debenhams online sales are synonymous with ordering problems, no stock and no aftersales service. If the price looks too good to be true (or less) then don't expect to receive your product or any after-sales care - your debit card will be refunded around 4 weeks after ordering, without the decency of a reply.
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On average, people found this review very helpful
Members' Comments onberneslai's Review
peripheral
on 26th Sep 2007
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I agree with this review because...Everything in it is correct. Debenhams online is a complete mess.