happy2004ever's Review of HSBC Student Account
25th Jun 2007
Overall Rating
- Ease of Use
- Customer Service
None
Bad Points
Very slow in every aspect.
Staff are moody and not helpful.
Always loses documents.
General Comments
HSBC is totally horrible! I applied literally 5 times for student account in HSBC but I received no replies at all! I applied through branch with my documents, sent them by mail and applied online but none of them gave me any response! When I finally called them up they told me if you did not receive anything for us within 1 month that means we lost your documents! I am devastated by their poor quality service and not even a drop of care for customers, who are actually the people helping the bank to make revenue!
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