Golden Princess Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

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vbennett2's Review of Golden Princess Alaska Cruises

22nd Jun 2007

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Nights on board
    7
  • Cabin Type
    Outside Balcony
  • Food - quality & variety
    0 stars
  • Date of Cruise
    June 2007
  • Itinerary Name
    Inside Passage
  • Group description
    Group
  • Entertainment on board
    2.5 stars
Bad Points

The food was tasteless, the itinerary was boring, too many days at sea and not enough time in any ports.


General Comments

I am very disappointed with Princess Cruise line. We have taken two other large cruises with them and I expected better. They lost my luggage. I gave it to them as I was boarding the ship and never saw it again for the duration of my trip. I was in line at the pursers office for almost the whole trip, begging them to look for it. I received virtually no attention to this matter. I did buy a few items, which they reimbursed me for but my trip was ruined. I boarded the boat in shorts and flip flops and we were Alaska bound. I had no winter coat, no formal clothes, no underwear. I was able to buy a few necessities but ended up doing washing everyday, begging them to look for the suitcase and spent way too much time in the touristy shops looking for anything to wear. This was not an enjoyable trip and I am so disappointed that Princess does not want to do anything about it. I wanted them to offer me something for my inconvenience but I have not heard one thing from them, despite the fact that I have written several letters and have left several messages. By the way, a few days after I returned home, I called the port of Seattle and they had my suitcase, they told me that it had come off the Golden Princess on 9th June, which means that it had been on my ship the whole time, even though they assured me that they had done a thorough search onboard. I will update you all if I get any kind of response from Princess and will be glad to write another review if my treatment improves but right now I would highly recommend that you do not use Princess.

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Members' Comments onvbennett2's Review

  • carmen1 on 8th Jan 2008

    We took the same cruise in May and had the same experience, except they didn't lose our luggage. Never again with Princess, we are going back to Carnival. Princess is a huge disappointment!