DVD UK www.dvd.co.uk Review

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 0 ratings and 17 reviews

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glitterjenny's Review of DVD UK www.dvd.co.uk

20th Jun 2007

Overall Rating

2 stars
  • Value for money
    4.5 stars
  • Customer service
    Poor
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    Fuji 1Gb XD Picture Card, £10.99 + P&P
  • Delivery
    Still waiting
Good Points

Cheapest prices for memory cards
Good selection


Bad Points

Order errors
Poor communication
Unreliable stock information


General Comments

I ordered a memory card from DVD.co.uk and the order was cancelled, with no email notification. I ordered again, and I was asked to telephone (at my own expense) to confirm my details. I did so, and the customer service assistant could offer no explanation as to what the problem was. I waited for five days for the item to come into stock, based on the 'Stock arriving in 48 hours' notice on the DVD.co.uk website. Item still not in stock. Finally cancelled - could not be bothered waiting.

Poor customer service, poor email communication and poor stock information on the website.

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