DVD UK - www.dvd.co.uk Review

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★★★☆☆
2.8
From 22 reviews
50.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

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glitterjenny's review of DVD UK - www.dvd.co.uk

“I ordered a memory card from DVD.co.uk and the order...”

★★☆☆☆

written by glitterjenny on 20/06/2007

Good Points
Cheapest prices for memory cards
Good selection

Bad Points
Order errors
Poor communication
Unreliable stock information

General Comments
I ordered a memory card from DVD.co.uk and the order was cancelled, with no email notification. I ordered again, and I was asked to telephone (at my own expense) to confirm my details. I did so, and the customer service assistant could offer no explanation as to what the problem was. I waited for five days for the item to come into stock, based on the 'Stock arriving in 48 hours' notice on the DVD.co.uk website. Item still not in stock. Finally cancelled - could not be bothered waiting.



Poor customer service, poor email communication and poor stock information on the website.

  • Fuji 1Gb XD Picture Card, £10.99 + P&P

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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