- Review Centre
- Shopping
- High Street Shops
- Mobile Phone Shops
- Cool New Mobile
- bantamspaul's review
Have a picture of Cool New Mobile?, please send it to us.
| Quality of service | 0.9/10   |
|---|---|
| Layout of shop | 0.6/10 |
| Value for Money | 1.6/10 |
| Reviewer Rating | 1/10 |
| Overall Rating | 1.1/10 |
By bantamspaul on 20th Jun 2007
| Goods purchased & cost | 420 |
|---|---|
| Quality of service | 2/10 |
| Layout of shop | 0/10 |
| Value for money | 7/10 |
| Overall value | 5/10 |
 bantamspaul's recommendation | |
In effect a "free" year old model mobile phone on a pricey contract for 1 year
Customer Services
Time taken for repayment
Like similar online shops I can only see them making money when customers fail to meet their (stringent) rules on cashback claims. My advice is to read carefully the requirements and send everything by registered post keeping an identical copy yourself. Be prepared to wait a long time for your cheques and send copies should they take too long. Note that they are impossible to contact by email so be prepared to write. To be fair to them I omitted a part of my bill with my first claim and they could have denied all future claims but they let me off for a £10 fee. Still waiting for my final cheque though and my contract finished in early May.
bantamspaul's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
