Cool New Mobile Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

From 3 ratings and 25 reviews

Thumb down 8% of users recommend this product

Best Price: £FREE !

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bantamspaul's Review of Cool New Mobile

20th Jun 2007

Overall Rating

2.5 stars
  • Value for money
    3.5 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    420
  • Layout of shop
    0 stars
Good Points

In effect a "free" year old model mobile phone on a pricey contract for 1 year


Bad Points

Customer Services
Time taken for repayment


General Comments

Like similar online shops I can only see them making money when customers fail to meet their (stringent) rules on cashback claims. My advice is to read carefully the requirements and send everything by registered post keeping an identical copy yourself. Be prepared to wait a long time for your cheques and send copies should they take too long. Note that they are impossible to contact by email so be prepared to write. To be fair to them I omitted a part of my bill with my first claim and they could have denied all future claims but they let me off for a £10 fee. Still waiting for my final cheque though and my contract finished in early May.

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