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- Ocado www.ocado.com
- suzy wyatt's review
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| Customer Service | 6/10   |
|---|---|
| Quality of website | 8.3/10 |
| Value for Money | 6.5/10 |
| Reviewer Rating | 7.1/10 |
| Overall Rating | 6.8/10 |
By suzy wyatt
on 18th Jun 2007
| Goods purchased & cost | Food |
|---|---|
| Customer service | Excellent |
| Delivery | On time |
| Quality of website | 9/10 |
| Value for money | 7/10 |
| Overall value | 10/10 |
 suzy wyatt's recommendation | |
Delivered on time
Easy to use
Quality products
Diversity of products
Some products a little pricey
Their service is great. You can have your delivery at any time of the day, but they will let you know if another delivery is taking place in your area, so you can see if you can tie in on the same day - bit for the environment (I know they obviously save money too, but I'd rather believe their positive comment about the environment).
Ocado use logic - so rare in supermarkets - when bagging your food. All frozen goods in one bag, fridge stuff in another. As I'm time poor, this saves me just a few more precious minutes from unpacking!
Quality of food is good - it is a bit pricey, but these guys take a different approach to how they source their products, so I'd rather pay more with the piece of mind that individuals aren't being exploited in another country.
Nice, clean staff - as opposed to Sainsburys.
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