Americommerce.com Shopping Cart Software Review

Watch this item
2.6 stars
Average rating for this product is: 2.6 out of 5

From 0 ratings and 9 reviews

Thumb down 44% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


billybean's Review of Americommerce.com Shopping Cart Software

17th Jun 2007

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Ease of Set Up
    0.5 stars
  • Time Software Used
    1 - 6 Months
  • Ease of Use
    1 stars
Good Points

Would be OK for a site that has a couple of products.


Bad Points

Poor Communication - Rating D (some of my emails NEVER got answered)
Tech Support - Rating D (several issues took up to 2 months to resolve).


General Comments

Buyer beware!
If you do go with Americommerce.com, go on a month to month agreement, nothing long term. Because you will want to leave. I just don't want anyone else to get burned like I did.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review somewhat helpful

How helpful did you find this review?


Members' Comments onbillybean's Review

  • AmeriCommerce on 27th Sep 2007

    It is unfortunate to hear this kind of review on an anonymous public forum. It would be good information to bring the issue to our attention directly.

    We have reviewed our records of cancellations around the time this review was posted, and all of our support is handled through a ticketing system rather than email. We keep good records of this kind of information, and we cannot identify an instance where the described incident occurred.

    That said, we welcome feedback from our customers and strive to be the best, most responsive provider in the industry. Our list of satisfied customers and successful web sites prove contrary to the tone of this review.

    We welcome the reviewer to contact us directly to discuss the issue so all parties can have a positive outcome from the situation. We pride ourselves on pleasing our customers and making their sites successful!

  • bundy007 Rank: Lance Corporal on 27th Sep 2007

    This doesn't represent my personal experience. We've been with them for over a year with no problems.

  • squidward6 Rank: Lance Corporal on 19th Oct 2008

    This review is very consistent with my experience. Yes they use ticket system and use it effectively to limit communication. Tec group is unhelpful I feel from my experience... Even the most basic functions encounter random errors for me therefore I also do not recommend Americommerce.com.

  • dinkerdoo on 25th Oct 2008

    I fullly agree with billy. System is very buggy and customer service is very poor.