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- jonluv2fly's review
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| Customer Service | 0.1/10   |
|---|---|
| Quality of website | 3.2/10 |
| Value for Money | 0.5/10 |
| Reviewer Rating | 0.5/10 |
| Overall Rating | 0.8/10 |
By jonluv2fly on 16th Jun 2007
| Goods purchased & cost | 2 Channel Helicopter |
|---|---|
| Customer service | Poor |
| Delivery | On time |
| Quality of website | 2/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
 jonluv2fly's recommendation | |
Hobbytron have a lot of merchandise, but their prices are no bargain. You can find the same merchandise for less at other discount shops, like Raidentech or Nitroplanes. Their customer service is poor. I received broken merchandise under their wholesale policy that stipulates all merchandise is inspected before shipping, but they refused to listen to my request for an exchange because they claim they don't do exchanges under the wholesale policy. I even wrote a letter to the president. I expected more integrity from a company based in Utah. This was the worst on-line experience I have had.
There are too many other shops with better customer service!
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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on 20th Jun 2008