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| Customer Service | 5/10 |
|---|---|
| Quality of website | 8/10 |
| Value for Money | 6.9/10 |
| Reviewer Rating | 6.8/10 |
| Overall Rating | 6.7/10 |
| Goods purchased & cost | Toyota Clutch Kit |
|---|---|
| Customer service | Good |
| Delivery | On time |
| Quality of website | 8/10 |
| Value for money | 9/10 |
| Overall value | 8/10 |
| | |
All is good from the ordering part and the delivering part. The important thing is that I got my clutch kit ASAP or else my car will incur greater damage. I may be a first timer, but I am impressed. Maybe this the reason why I will buy again from them just in case I need a new part for my Rav4. I was warned by my friends before I buy car parts on line due to failure of delivery. I guess I proved them wrong this time.
Maybe the speed of delivery. I did not receive my order within twenty four hours, maybe within a day or so. I ordered at 9 am, and I received it the next day by 3 pm. So I guess they better improve their delivery plan.
All is good from the ordering part and the delivering part. The important thing is that I got my clutch kit ASAP or else my car will incur greater damage. I may be a first timer, but I am impressed. Maybe this the reason why I will buy again from them just in case I need a new part for my Rav4. I was warned by my friends before I buy car parts on line due to failure of delivery. I guess I proved them wrong this time. The people within that site could further improve their operations, especially the delivery part. They could perhaps come up with a game plan that could further improve or speed up their delivery. Maybe find some better routes or have a better time management. Maybe imitate Fedex or be better than them in terms of delivery.

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