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- Neville Johnson
- osmium192's review
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| Value for Money | 8.1/10  |
|---|---|
| Overall rating | 8.6/10 |
By osmium192 on 14th Jun 2007
| Value for money | 7/10 |
|---|---|
| Overall value | 8/10 |
 osmium192's recommendation | |
Clarity in sales, good customer service, easy to contact, flexible on installation dates and all agreed dates adhered to, clean and trouble free fitting done quickly. The fitter who installed my furniture used his initiative to make agreed minor modifications to the fit, to improve the overall usefulness and look of the items. After some minor problems with shelving, the remedial work was carried out well and promptly.
No significant bad points. Just be aware that Neville Johnson fitters will not remove any existing furniture.
Neville Johnson offer good quality furniture, and mine was beautifully installed by a very competent and helpful fitter. There were two changes to the installation date; the first at my request, and the second at the request of Neville Johnson; both new dates were agreed amicably by both parties.
About a week after the installation some shelf edging on one particular piece of furniture started to detach from the carcase. This was disappointing, but the remedial action was completed rapidly and with no disruption to me.
Dealing with Neville Johnson was a breath of fresh air when compared with my dealings with some other large installation organisations. It was always easy to talk directly to a responsible person in order to clear up any doubtful areas or misunderstandings.
Overall, I am very satisfied with the final results.
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