- Review Centre
- Motoring
- Owning A Car
- Breakdown Cover
- AA Breakdown Cover
- RF900 Rider's review
Have a picture of AA Breakdown Cover?, please send it to us.
Picture courtesy of John76.
| Speed of response | 4.5/10   |
|---|---|
| Customer service | 3.5/10 |
| Value for Money | 3.2/10 |
| Reviewer Rating | 3.5/10 |
| Overall Rating | 3.8/10 |
By RF900 Rider
on 11th Jun 2007
| Speed of response | 3/10 |
|---|---|
| Customer service | 2/10 |
| Value for money | 5/10 |
| Overall value | 3/10 |
 RF900 Rider's recommendation | |
I have yet to find one.
Slow response time
About 2.5 years ago, just before I changed to RAC I broke down in London on a wet morning with my two kids. I phoned the AA and I didn't mind at least an hours wait as I realise they have to get to women first. After an hour I phoned them and they said they were delayed. Anyway, after 2.5 hours later a tow truck (contracted-one) came out and said he had just received the call 20 minutes ago !! So what happened over the last 2 hours ? The tow truck then towed my car to some unknown garage in the far north of London and I didn't have a clue how to get there(my car was in Hammersmith). The whole incident left a bad taste in my mouth and I will never use the AA or recommend them again. Don't be fooled by their household name, companies change or think they are so well known that they don't need to maintain their customer service.
Important, please be aware that:
RF900 Rider's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
