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| Value for Money | 1.6/10 |
|---|---|
| Overall rating | 1.3/10 |
By clareyfairyuk on 11th Jun 2007
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
| | |
Absolutely none
Far to many to list.
During my only visit to Essex Occasions, I found everyone to be extremely helpful and friendly! I ordered and paid a deposit of £450.00 for my wedding dress in August 2006. I received a phone call in December 2006 informing me that the shop had to close temporarily due to illness but that my order would be fulfilled.
Although a little concerned I felt quite reassured by my conversation and the two subsequent letters I received in December and January. My dress was due to arrive in February 2007. When I had heard nothing by March 2007, I attempted to contact them via phone, email and recorded delivery letter. To date, I have had no responses to any of my messages, letters etc and to this day they have never contacted me about my dress.
By May 2007 I was extremely panicked and was left with no choice but to try to find another dress. Luckily I have now found a new dress however as I am nearly £500.00 down thanks to Essex Occasions, this was an extra expense I could well do without.
My advice to anyone is never use Essex Occasions unless you are happy to give your money away. I will pursue this matter until I have my deposit money returned and would not recommend them to anyone!
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