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- Debenhams
- Mina23's review
Have a picture of Debenhams?, please send it to us.
| Quality of service | 2.8/10   |
|---|---|
| Layout of shop | 4.1/10 |
| Value for Money | 5.4/10 |
| Reviewer Rating | 3.3/10 |
| Overall Rating | 3.2/10 |
By Mina23 on 6th Jun 2007
| Goods purchased & cost | 350 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 2/10 |
| Value for money | 3/10 |
| Overall value | 0/10 |
 Mina23's recommendation | |
terrible customer service
I will not buy anything from Debenhams on-line ever again. First, I could not arrange courier service, I called 5 times! After that I was not refund for a month, because they could not locate the items. Having that experience, next time I sent the items by post. Again, they don't know anything about the items and want me to send them a proof of posting. It is not hassle free return service, I'm spending money and nerves every time I want my money back. The worst costumer service possible.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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peripheral
on 26th Sep 2007