Debenhams Review

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Debenhams
★★☆☆☆
1.6
From 338 reviews
16.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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Mina23's review of Debenhams

“I will not buy anything from Debenhams on-line ever...”

☆☆☆☆☆

written by Mina23 on 06/06/2007

Bad Points
terrible customer service

General Comments
I will not buy anything from Debenhams on-line ever again. First, I could not arrange courier service, I called 5 times! After that I was not refund for a month, because they could not locate the items. Having that experience, next time I sent the items by post. Again, they don't know anything about the items and want me to send them a proof of posting. It is not hassle free return service, I'm spending money and nerves every time I want my money back. The worst costumer service possible.

  • 350

    Goods purchased & cost

  • Layout of shop

  • Value For Money

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Peripheral's Response to Mina23's Review

Written on: 26/09/2007

I agree with this review because...Debenhams online is a shambles.

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