Blockbuster www.blockbuster.co.uk Review

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Blockbuster www.blockbuster.co.uk
2.3 stars
Average rating for this product is: 2.3 out of 5

From 7 ratings and 57 reviews

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sonnychiba1's Review of Blockbuster www.blockbuster.co.uk

6th Jun 2007

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Content
    2 stars
Good Points

They started off so well.


Bad Points

Customer service and titles received.


General Comments

At the beginning the service was amazing. I went for the 3 titles package and had a constant stream of top titles coming through my door. Forward on 2 months and you don't get any of your top 10 titles. As an example Peep Show 3 is still at number 2 in my list and has been since October 2006 (it's June 2007). Borat was there from the day of release and placed at my number 1 spot. Still no sign (I've actually bought it but I'm just waiting to see if they can hit the year mark for non delivery of a top title). I've been waiting for about a week for a DVD to be delivered however apparently I've not got a title on my list in stock (THERE IS 50 IN MY LIST HOW IS THAT POSSIBLE). The end result is customer service staff that don't care when you complain (the lady I spoke to just kept saying over and over again that I was having a good service) followed by receipt of bad titles you only put onto your list to fill it out as if you didn't you'd never get a film through. I'm cancelling my subscription and going back to Love film. They weren't the greatest but at least I got some pretty good titles now and again. AVOID BLOCKBUSTER,

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