Have a picture of The Computer Shop www.thecomputershop.co.uk?, please send it to us.
| Quality of website | 4/10 |
|---|---|
| Value for Money | 4/10 |
| Overall rating | 0.3/10 |
By Faith Hathaway
on 6th Jun 2007
| Goods purchased & cost | PC system |
|---|---|
| Customer service | Non-Existent |
| Delivery | On time |
| Quality of website | 2/10 |
| Value for money | 2/10 |
| Overall value | 1/10 |
| | |
Overall, what was received of the product works apart from a colour fault which does not stem from the monitor used but something in the tower case itself.
Several paid for items were not included in the order including a DVD drive, an advertised vista voucher and an extended warranty. When asked to rectify this staff were rude and uncooperative. 8 weeks on and still these issues have not been addressed.
I was shocked by their unwillingness to rectify their error. The Computer Shop would not itemise the order and ignored my requests for the missing parts for the past 8 weeks.
If you do buy a custom pc from here, be sure to make a careful copy of what you ordered.
Important, please be aware that:

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