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- robbo231's review
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| Speed of Application | 3.8/10   |
|---|---|
| Customer Service | 1.2/10 |
| Value for Money | 0.7/10 |
| Reviewer Rating | 0.7/10 |
| Overall Rating | 0.7/10 |
By robbo231 on 5th Jun 2007
| Loan Rate | 15.9 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
 robbo231's recommendation | |
None
All
I was told by Tenants Loans Information www.bad-credit-loans-for-tenants.co.uk that the loan I require was waiting for me and all I had to do was pay the arrangement fee. After the fee was paid, they then they came up with an offer of a third of my requirement if I have a guarantor!!
Tried to call them. After 30 minutes of "you are in a queue" I decided to email as the message said you can email at cumtomerservices@tenantonline.com. the email bounced back and could not be delivered. Had a mail saying to ring another number and that was also a waste of time listening to another recorded message for 30 minutes (your call is important to us, please wait and a customer services representative will be with you shortly) as so on.
My advise to other persons is DON'T USE THIS COMPANY. I wish I had read these reviews prior to making the application.
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dee1234 on 9th Jun 2007