Andiamo Review

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Andiamo
2.5 stars
Average rating for this product is: 2.5 out of 5

From 1 rating and 3 reviews

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bostonguy247's Review of Andiamo

2nd Jun 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer Service
    0 stars
  • Have you booked through this tour operator before?
    Yes
Good Points

They knew something about Italy. This review is for their Staten Island, NYC office.


Bad Points

1. Price gouging on inter-Italian transfers, they charged us $1500 more than doing it on our own, which took 5 minutes! By the way, their transfers were extremely cramped conditions. 2. They double charged us $1000 for train tickets, until we caught them. 3. They screwed up and didn't set up a transfer for us to get the rental car. We had to book a rental car on our own. We were dropped off in Milazzo in the middle of nowhere and needed to get to Palermo. No apologies from Andiamo either.


General Comments

Don't use them. We knew nothing about Sicily and we would have been much better off booking this trip on ourselves. Opportunistic price gougers with no sense of customer service. It's all about the profit with these guys. What customer?

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Members' Comments onbostonguy247's Review

  • andiamoteam on 29th Jul 2007

    Andiamo is a tour operator that specializes in Italy. We pride ourself on good service and we accommodate our clients customized requests to experience Italy their way. We respectfully request that client contact us directly to discuss his concerns.

  • maresy54 Rank: Lance Corporal on 18th Apr 2008

    We had NO problems whatsoever. The trip was glitch-free...fabulous accommodations, smooth (extremely comfortable) transfers and very fair pricing. It's definitely not for people who want Italy on $20 a day...but I found tremendous value for the level of travel we required!