Item: Samsung YP-K3 4GB
Rating: 1

jay724's review of Samsung YP-K3 4GB

“If you want quick, efficient product support Samsung...”

★☆☆☆☆

written by jay724 on 01/06/2007

Good Points
Great sound. Really tactile design. Easy to use. Initially I loved it!

Bad Points
It malfunctioned after only 2 weeks light use. It was sent back to Samsung for repair. Nearly 2 months later Samsung have decided it cannot be repaired and a new unit will take at least another 2 weeks to reach me!

General Comments
If you want quick, efficient product support Samsung is definitely not the company to choose! They just don't seem to care!

Value For Money
Sound Quality
Features
Battery Life
1 - 6 Months

Time MP3 Player Owned
2GB

Memory

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Spspinella's Response to jay724's Review

Written on: 12/04/2008

After 6 months, our samsung yp-k3 2 GB no longer backlights the screen--when we took it back to the store here in Taiwan, they said Sony and Samsung require a warranty card, not just the receipt, to repair it.<br/><br/>No warranty card in sight! 6 mos for $120 is $20 a month--a bit expensive for a rental! On the net, I find a number of complaints about the difficulty of getting this model repaired by Samsung. Add this to the list!

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