John Lewis www.johnlewis.com Review

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2.9 stars
Average rating for this product is: 2.9 out of 5

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djferros's Review of John Lewis www.johnlewis.com

30th May 2007

Overall Rating

5 stars
  • Value for money
    4 stars
  • Customer service
    Excellent
  • Quality of website
    4 stars
  • Goods purchased & cost
    £599
  • Delivery
    On time
Good Points

Free delivery (within 5 days), but arrived well within.
Further £10 off with promotional code.
Online Stock information.
Phone number.


Bad Points

None really. To be really fussy, they didn't provide enough spec and information about the laptop on their website. For example, they stated it had 1Gb ram, but didn't state if it was 2 x 512Kb. Not enough image shots.


General Comments

John Lewis is a quality store, and it appears their website also reflects this. At first my card was declined (my card companies fault), and John Lewis called me immediately to let me know. As such, I was able to contact my card company and sort the problem out immediately, without adding to any delays.

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