The Kool Pool Review

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4.4 stars
Average rating for this product is: 4.4 out of 5

From 0 ratings and 7 reviews

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dorothymarie's Review of The Kool Pool

22nd May 2007

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Board Basis
    Self catering
  • Accommodation
    1 stars
  • Food
    2.5 stars
  • Location
    0.5 stars
  • Date of stay
    may 2007
  • Tour Operator
    LIBRA
  • Customer Service
    0 stars
  • Resort
    0 stars
Good Points

The barbecue on a Monday night is excellent good food and the team are very friendly and entertaining.


Bad Points

Dirty room, arrived midnight on entering room it was very gloomy like a prison cell, went into bathroom no toilet tissue, had to go looking for a supermarket to buy some. Ants in the kitchen cupboards, no tin opener no frying pan. Kitchen window wouldn't lock -security?
If you are offered room 72 refuse it - the furniture is very old and shabby this room is also damp.
My clothes, which were in the wardrobe which is located right next to the bathroom door, were always damp when I took them out to wear. The rep was very unhelpful, it took her a week to get us another room, after then she had told us we were to be moved in 3 days, she had given the promised room to someone else!


General Comments

Dirty room, arrived midnight on entering room it was very gloomy like a prison cell, went into bathroom no toilet tissue, had to go looking for a supermarket to buy some. Ants in the kitchen cupboards, no tin opener no frying pan. Kitchen window wouldn't lock -security?
If you are offered room 72 refuse it - the furniture is very old and shabby this room is also damp.
My clothes, which were in the wardrobe which is located right next to the bathroom door, were always damp when I took them out to wear. The rep was very unhelpful, it took her a week to get us another room, after then she had told us we were to be moved in 3 days, she had given the promised room to someone else! The pool area was OK, the food from the snack-bar was good.

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