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- juliawaines's review
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| Customer service | 2.1/10   |
|---|---|
| Value for Money | 1.7/10 |
| Reviewer Rating | 1.8/10 |
| Overall Rating | 2.3/10 |
By juliawaines on 22nd May 2007
| Customer service | 1/10 |
|---|---|
| Banked with company | 1 year and over |
| Value for money | 0/10 |
| Overall value | 0/10 |
 juliawaines's recommendation | |
Online banking
Business manager not available outside office hours too often. Letters sent that are not consistent - eg in credit and overdrawn in same letter. Charges unreasonable for size of business eg £100 to set up small overdraft facility.
I've banked with Lloyds for years - and I'm looking to close all my accounts now. I am so annoyed about the most recent communications from them, and the unavailability of someone who can do anything about it - could they phone me at work tomorrow? ( when that's totally unrelated to my business account). All they want is more money in charges and a reduced service to me because it's such a small business.
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