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- agoldrin's review
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| Flight on time? | 9.2/10   |
|---|---|
| Customer service | 6.6/10 |
| Comfort on flight | 6.5/10 |
| Quality of food | 6.1/10 |
| Value for Money | 6/10 |
| Reviewer Rating | 5.6/10 |
| Overall Rating | 5.5/10 |
By agoldrin on 19th May 2007
| Flight Date | May 2007 |
|---|---|
| Flight From - To | Melbourne - Singapore |
| Ticket class | Business |
| Flight on time? | 8/10 |
| Customer service | 7/10 |
| Comfort on flight | 1/10 |
| Quality of food | 4/10 |
| Value for money | 1/10 |
| Overall value | 2/10 |
 agoldrin's recommendation | |
Aircraft was on time. Staff were friendly if robotic.
Mine was the worst Business Class seat ever. On an overnight flight of over 7 hours, a space bed would be welcome, these seats were old, worn and uncomfortable. The IFE was not the full system, as on other SIA flights. Business class fare for Economy seat type. I would not fly SIA out of choice, ever again.
The flight was on time but I didn't get the pre-allocated seat, the seats were old, worn and old style, food was average and in-flight entertainment was limited. All I could see was the advertising for the new Business Class flat beds, which seem to be on other flights but not on MEL to SIN. Why Singapore Airlines treats Melbourne based passengers so poorly is beyond me. I shared my views with the SIA rep at SIN airport while I waited for my connecting flight and got the expected robotic response. My Passenger Feedback form was responded to with a standard letter that did not even refer to my query. SIA, very poor show.
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