Singapore Airlines Review

Watch this item
Singapore Airlines go to www.singaporeair.com
2.5 stars
Average rating for this product is: 2.5 out of 5

From 6 ratings and 31 reviews

Thumb down 39% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


agoldrin's Review of Singapore Airlines

19th May 2007

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Melbourne - Singapore
  • Flight on time?
    4 stars
  • Comfort on flight
    0.5 stars
  • Flight Date
    May 2007
  • Ticket class
    Business
  • Customer service
    3.5 stars
  • Quality of food
    2 stars
Good Points

Aircraft was on time. Staff were friendly if robotic.


Bad Points

Mine was the worst Business Class seat ever. On an overnight flight of over 7 hours, a space bed would be welcome, these seats were old, worn and uncomfortable. The IFE was not the full system, as on other SIA flights. Business class fare for Economy seat type. I would not fly SIA out of choice, ever again.


General Comments

The flight was on time but I didn't get the pre-allocated seat, the seats were old, worn and old style, food was average and in-flight entertainment was limited. All I could see was the advertising for the new Business Class flat beds, which seem to be on other flights but not on MEL to SIN. Why Singapore Airlines treats Melbourne based passengers so poorly is beyond me. I shared my views with the SIA rep at SIN airport while I waited for my connecting flight and got the expected robotic response. My Passenger Feedback form was responded to with a standard letter that did not even refer to my query. SIA, very poor show.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

agoldrin's review has yet to be rated - Be the first!

How helpful did you find this review?