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- taimar78's review
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| Quality of service | 3.2/10   |
|---|---|
| Layout of shop | 5/10 |
| Value for Money | 1.9/10 |
| Reviewer Rating | 1.9/10 |
| Overall Rating | 1.9/10 |
By taimar78
on 18th May 2007
| Goods purchased & cost | Three Piece Suite and Table, £3,500 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 5/10 |
| Value for money | 3/10 |
| Overall value | 0/10 |
 taimar78's recommendation | |
None
Several
I paid nearly £4,000 for a lounge suite, and I was told the delivery would be in March 2007. I had a confirmation phone call to tell me that the furniture had been made and shipped, and would be delivered mid March, as agreed. A week later, I was phoned again to be told my order would not now be fulfilled for another three weeks. No explanation was given from DFS, and despite my enquiry to their head office, I have still not had any satisfactory reason as to why this further delay was needed. When it did arrive, in April 2007, it was damaged. This was despite it being, so called, quality checked by DFS before delivery. I now need to wait another four months for the delivery of a replacement suite.
What an outfit!
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