Razor's Edge, Manchester Review

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4.1 stars
Average rating for this product is: 4.1 out of 5

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leonnord's Review of Razor's Edge, Manchester

17th May 2007

Overall Rating

0 stars
  • Value for money
    0.5 stars
Good Points

None.


Bad Points

Bad customer service.
Bad results.


General Comments

I have been cut four times by four different people, every time hoping it would get better - but every time I was disappointed. So I will never go to Razors Edge hairdressers in Manchester again. All the four hairdressers have seemed very uninspired, never smiling, and always rushing through it. I had a long argument with one about why I did not want my sides cut with the machine - because I do not want a neat crew cut, but the texture that the scissors give - to her great dissatisfaction, probably because it takes a longer time. Today, I bought some shampoo there after my last ever haircut there; it turned out to be labelled wrong, so the girl behind the desk charged me a higher price. I pointed it out and she saw it, but just said it was labelled wrong. The new price was higher. That was it. A proper handling of that situation would have been to refund the difference, and saying: "thank you for pointing it out, we will fix that immediately."

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