written by peterk81 on 16/05/2007
Good Points
The website is clear and easy to navigate
Bad Points
The claims are false
General Comments
I wished to order a power cable for my Navman 510 sat nav. I needed it desperately, as mine had broken, and I was due to go on a business trip. I selected next day delivery and opted to pay £19.99 + the additional £7.09 charge. Although I got the e-mail confirming the payment, the next e-mail I got from Handnav Technology said that it was standard 3 - 5 day delivery. I e-mailed the company and asked them to confirm that it would definitely be next day delivery, which they did. The next day though, the order did not arrive; nor did it the day after.
After waiting several days and not receiving it, I cancelled the order. This was done without too much hassle, but it was clear that even after several days, my order was nowhere near being dispatched. Standard delivery from Navman took just 48 hours!
As rated by our community of reviewers