Toyota Hilux 2.5 d4d Review

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Toyota Hilux 2.5 d4d
2.9 stars
Average rating for this product is: 2.9 out of 5

From 12 ratings and 8 reviews

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Stephenmu's Review of Toyota Hilux 2.5 d4d

16th May 2007

Overall Rating

1.5 stars
  • Value for money
    1 stars
  • Length of ownership
    3
  • Performance
    2 stars
  • Reliability
    0.5 stars
  • Year Manufactured
    2004
  • Doors
    4
  • Practicality
    3.5 stars
Good Points

Still working on that!


General Comments

I currently own a Toyota Hilux Invincible 54 plate. I needed a reliable pick-up truck to suit my business needs, however, this vehicle has caused me nothing but grief since I bought it, which, coupled by pathetic customer care, has cost my company and I dearly. It started when I noticed an unusual clink from the propeller shaft was getting gradually louder. I immediately booked it in to be diagnosed by my local Toyota dealer, and was informed, firstly that nothing could be heard and as I grew concerned I insisted that their technical representative accompanied me as I demonstrated the noise. Following this the dealer informed me that the car would need to be in the garage for almost 2 weeks and the only replacement vehicle they could provide me with was a Toyota Yaris!!! Obviously, having commercial vehicle insurance, my insurance company wouldn't cover the Yaris, thus my company would have to incur additional costs to a hire a pick-up until mine was fixed. It gets better!!! The garage then rang to inform me that they had wasted my time by stripping the wrong part of the vehicle in search of the problem, and that in fact they didn't know what was causing the problem. They have now arranged for a specialist to diagnose the fault, however, trying to contact the service dept. has proved almost impossible. I strongly recommend against buying a Toyota of any form as they are obviously hanging onto a reputation that is outdated and unjustified. Even Renault provide better service and that is saying something!

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Members' Comments onStephenmu's Review

  • kagbalete on 21st Jul 2009

    where did you buy your toyota? i have never had a problem with mine despite heavy use unlike mitsu and nissan which has given me nothing but trouble.