Glasses Direct www.glassesdirect.co.uk Review

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4.1 stars
Average rating for this product is: 4.1 out of 5

From 0 ratings and 7 reviews

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itchyfeet's Review of Glasses Direct www.glassesdirect.co.uk

16th May 2007

Overall Rating

4 stars
  • Value for money
    4 stars
  • Customer service
    Excellent
  • Quality of website
    5 stars
  • Goods purchased & cost
    Prescription Glasses, £15 + £2.50 P&P
  • Delivery
    On time
Good Points

Cheap price.
Excellent customer service.
Clear explanation on website.
Very useful "Try Online" function, so you can try before you pick.


Bad Points

Not wide range to choose from.


General Comments

About two months ago, I helped one of my family members to buy a pair from Glasses Direct. First, we did "try at home" for a charge of less than £4.00. We paid and they sent the item for us to try at home, as they call it.

We decided that the frame was not what we wanted, then we sent it back and went for one in their cheapest range of £15. Didn't mind about "try at home" again, as the price for our second choice was already cheap.

When the item arrived, my cousin felt very pleased that she hadn't wasted more money for try again, as the frame looked OK. Well, with such price, we of course can't expect to have any kind of designer frame can we?

Oh, their only weak point I noticed was the figures on the frame (which let you know the frame measurements) were faded away quickly after only few weeks in use. I found out that when trying her frame to see if it also is comfortable for me. Well, next time she will need to recall which measurements will fit her most :(

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