Have a picture of Nationwide Internet Banking www.nationwide.co.uk?, please send it to us.
Picture courtesy of Stunt Gerbil.
| Ease of Use | 5.7/10   |
|---|---|
| Value for Money | 5.3/10 |
| Reviewer Rating | 4.8/10 |
| Overall Rating | 4.7/10 |
By spearec
on 11th May 2007
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 5/10 |
| Value for money | 5/10 |
| Overall value | 4/10 |
 spearec's recommendation | |
Staff in branch are nice
Online payments not working.
I've also been having problems with the online payment facility. I wrote to Nationwide and received a series of emails insisting that I change my router. I explained that I use my employer's internet connection to access my accounts, and therefore do not have the option to change my router, and since this has only become a problem within the last month or so, I suggested that they look to their own site and make it accessible to all. They have advised me that they have no plans to change their site and so I will be looking for a new bank (considering I have been a customer since I was 14, and have all my savings, current account, joint current account and savings accounts with them, I am surprised that they are not willing to do more for me).
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
Would you like to see a review that's not being listed?
danellisuk on 18th May 2007
ksb on 10th Aug 2007
spearec
on 10th Sep 2007