dreamaway's Review of 1-800-CheapSeats.com www.1800CheapSeats.com
9th May 2007
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
The facade of cheap prices.
Bad Points
The lie about the rate then jack the rate up. Then they are confrontational.
General Comments
The company shows a good far on their website, when you try to book it says - cannot be booked. Then you have to call and the representative tells you all the seats are booked and the price has gone up. You ask them is their commission still the same as the website and you say yes. Then they book your ticket give you a final price. When you get the confirmation 12-24 hours later, you find out they charged you a $50 commission. when you call to tell them that they said the commission is the same as the website, they call you a liar and say their notes say otherwise. The representative has just conned you and you didn't even see it coming. Then they continue to lie and say it is your fault you have to pay.
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