Halifax Home Insurance Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 33 reviews

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lindao's Review of Halifax Home Insurance

8th May 2007

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Type of Cover
    Buildings & Contents
  • Have you made a claim
    No
  • Customer Service
    2.5 stars
Good Points

One of the cheapest quotes


Bad Points

Did not inform me of all possibilities, the leaflet they give you to show what is covered and what isn't is to much to read


General Comments

After having my mortgage with the Halifax for 16 years, and my building and contents insurance for the last 6 years. We had a smell in our hallway coming from under the floorboards (maybe a mouse?) after phoning Halifax to see if we were covered because all our floors were tiled to get under the floor we would have to smash up the floor tiles. They informed us that we were not covered for vermin. How can they justify paying someone out for leaving the bath running and flooding there house which is a accident caused by themselves, and us a mouse crawls under the floorboards and dies (which is not my fault ) leaving a terrible smell which is unbearable and we are not covered
JUST BE AWARE AND CHECK YOUR POLICY THE COVER FOR THIS IS ONLY £49.00 PER YEAR BUT NO-ONE INFORMS YOU OF THIS .

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Members' Comments onlindao's Review

  • galliric on 29th Jan 2009

    Because vermin is not covered under your policy, neither is causing damage intentionally (you would need to do this to gain access to where the mouse was). Accidental damage caused by leaving your bath on, however, would be covered (providing you have this coverage on your policy). As you said, check your policy!