rskinne's Review of Capital One Platinum
7th May 2007
Overall Rating
- Value for money
- Loyalty schemeNo
- Used card for1 year and over
- Customer service
Rude customer service and outrageous fees.
General Comments
I was ten days late once and they upped my APR to over 28% after being on time for over a year and a half. Also, when I called them because I was experiencing difficulties logging into my account online, the girl I spoke to was incredibly rude. I have a masters degree in information systems and she was treating me like I was incredibly stupid.
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