DBI Insurance Insurance for dogs Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

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bertram's Review of DBI Insurance Insurance for dogs

6th May 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    0 stars
  • Have you made a claim?
    Yes
Good Points

None


Bad Points

They argue every claim.


General Comments

I had a dog that was insured with DBI Insurance and unfortunately it was an animal which had major health problems. Every claim, despite being continouous, was disputed, and they took ages to settle. They always argued every little point, even though I proved them wrong on every occasion. In the end, I cancelled the cover as I couldn't take the hassle anymore. I carried the cost of the treatment from then, until his death this year, myself. I would warn anyone not to touch this company with a bargepole.

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Members' Comments onbertram's Review

  • anthony lane on 12th Aug 2007

    I was with DBI insurance for 10 years with my dog, he had lots of problems in later life, the insurance company always paid out. It was done by my vets I had no dealings, I only had to phone for additional claims forms.

    Mrs L Lane