Have a picture of Dwell - Balham Corner Sofa Dark Oatmeal?, please send it to us.
| Value for Money | 4/10  |
|---|---|
| Reviewer Rating | 3.4/10 |
| Overall Rating | 3.1/10  |
By brianjones on 3rd May 2007
| Value for money | 10/10 |
|---|---|
| Overall value | 10/10 |
 brianjones's recommendation | |
Fast delivery
Friendly service
Superb customer service
You have to put the legs on yourself, and you need long handled screwdrivers, patience and a tough hand - no instructions!
I ordered my sofa on Thursday, and it arrived on Saturday. It was tough putting the legs on, and I had 2 pretty bad blisters to show for it. Instructions would've been fab. Delivery was prompt, and I even had a phone call from Dwell furniture 40 minutes prior to delivery to let me know it would be arriving.
After I'd set it up - I noticed a small tear in the bodywork - cosmetic but a tear nonetheless. At £500, I thought I'd at least raise it with Dwell.
They asked me to send a photo in, and they gave me 30% off.
I'm sorry to read about all the bad experiences people have had - I definitely don't work for them btw - I went to the Balham store to try, but I ordered over the phone. The sofa is the comfiest I've ever had. We're getting a cat soon - I hope she doesn't wreck it...
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