Have a picture of HSBC Business Bank Account?, please send it to us.
Picture courtesy of Ben Fuller.
| Customer service | 1.4/10   |
|---|---|
| Value for Money | 1.8/10 |
| Reviewer Rating | 1.7/10 |
| Overall Rating | 2.3/10 |
By pboy on 3rd May 2007
| Customer service | 0/10 |
|---|---|
| Banked with company | 1 year and over |
| Value for money | 0/10 |
| Overall value | 0/10 |
 pboy's recommendation | |
None
How long do we have
If you get the choice do not bank with HSBC. They are so bad words cannot describe them. I have several business accounts with them, I have been trying to swap the account that my pdq machines feeds into for 7 weeks now. A simple task you may think, I have made over 30 phone calls to who knows where often on hold for 30 mins and then put through to the wrong person. Every time you speak with them you have to go through the whole problem again and again, its not the call centres fault it is the company that employs them. They still have not solved the problem and I am now looking for a refund on the money I have paid for my PDQ machine so close my account and taken my business else where.
Last year they lost £6500 pounds of mine on a business transaction aboard which meant my goods could not be shipped and I was 1 day away from being put out of business ( as the goods had to be with the buyer by a certain day). They seriously expected me to pay more money to cover the mistake unitl they found the money, even though the Manager of the branch who got the account numbers wrong held his hands up to the mistake.
Quite simply HSBC are the worlds worst bank.
When they do mess up which I am sure is most of the time, go for compensation. The more compensation they have to pay out the better, all they care about is money and have to explain the money to their shareholders.
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