Dolcis Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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pinkpaperclip's Review of Dolcis

3rd May 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    £50
  • Layout of shop
    0.5 stars
Good Points

None.


Bad Points

See below...


General Comments

I bought a pair of boots from the Chester store and the zip broke on them. I took them back, and they said they were not their boots! I had the box as well! And I did not own any other boots to get them mixed up with. The Dolcis assistant that served me 4 days earlier was there, but she said she did not remember me.

We wrote to head office and told them, but we got a reply saying there was nothing they could do. The assistant that got the boots from the back room for me was a Saturday girl. I will never ever shop at one of their stores again. I was furious, as the boots were my birthday present from my husband.

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