Have a picture of John Lewis?, please send it to us.
| Quality of service | 4.9/10 |
|---|---|
| Layout of shop | 6.2/10 |
| Value for Money | 5.8/10 |
| Reviewer Rating | 5.3/10 |
| Overall Rating | 5.4/10 |
By shoppingjoke on 1st May 2007
| Goods purchased & cost | £1000 |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 8/10 |
| Value for money | 7/10 |
| Overall value | 0/10 |
| | |
The quality of the furniture is very good.
Easy to order.
Their delivery people damaged the walls in my brand new house, and they are ignoring the complaint. Despite having chased it up on numerous occasions.
I would never use John Lewis again. Even when I email the customer service manager, they don't contact me.
Below is the response I had back from them...
"Please be advised that I have forwarded the pictures attached to our couriers D2H. They will be in contact in due course to discuss the matter further. I can only apologise for all the problems you have encountered."
Important, please be aware that:

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 2 | 0 | 0 | 0 |
Total Respect: +2
Would you like to see a review that's not being listed?
online customer
on 1st Dec 2007
london roger
on 11th Jan 2008