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Picture courtesy of Cathy Fuller.
| Flight on time? | 7/10 |
|---|---|
| Customer service | 5.3/10 |
| Comfort on flight | 3.9/10 |
| Quality of food | 4.9/10 |
| Value for Money | 4.4/10 |
| Reviewer Rating | 4.6/10 |
| Overall Rating | 4.7/10 |
By muskhou
on 29th Apr 2007
| Flight Date | April 2007 |
|---|---|
| Flight From - To | Hong Kong To London |
| Ticket class | Economy |
| Flight on time? | 10/10 |
| Customer service | 0/10 |
| Comfort on flight | 0/10 |
| Quality of food | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Nothing.
They make fun of costumer.
Bad service, arrogant and unhelpful staff.
The worst airline in the world! I booked a business class seat but I was forced to take an economy class one, even if I objected. They tried to push me in an aggressive way to sign an acceptance letter, which I refused. I had no choice, rather than to spend an awful 12 hours in Cathay economy class, where I felt like a refugee cooped up in a narrow seat. Inconsistent treatment apparent between passengers.
Important, please be aware that:

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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