vlm review

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Average Ratings
Flight on time?6.7/10 Based on 6 ratings
Customer service8/10 Based on 6 ratings
Comfort on flight7.4/10 Based on 6 ratings
Quality of food6.9/10 Based on 6 ratings
Value for Money7.8/10
Overall rating7.6/10
88% Recommended7 out of 8 Reviews

Review of VLM

By Stezzer on 27th Apr 2007

Stezzer's Ratings
Flight DateApril 2007
Flight From - ToManchester to London
Ticket classEconomy
Flight on time?3/10
Customer service10/10
Comfort on flight9/10
Quality of food9/10
Value for money9/10
Overall value9/10
yes Stezzer's recommendation

Good Points

Friendly and professional.

Bad Points

None.

General Comments

This was the first time I had used VLM for a business trip and I was somewhat apprehensive about flying with such a small airline and indeed on such a small plane.

However, my fears were soon allayed. The check-in staff were welcoming and professional. Although my flight was delayed both on my outward journey and on my return, again the ground staff could not have been more helpful or courteous.

VLM's planes are small but there is surprisingly a reasonable amount of leg room. The on-board snacks were fresh and tasty and the flight attendants, like their counterparts on the ground, were charming.

I will certainly be flying with VLM again and would recommend them wholeheartedly.

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