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- Stezzer's review
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| Flight on time? | 6.7/10   |
|---|---|
| Customer service | 8/10 |
| Comfort on flight | 7.4/10 |
| Quality of food | 6.9/10 |
| Value for Money | 7.8/10 |
| Overall rating | 7.6/10 |
By Stezzer on 27th Apr 2007
| Flight Date | April 2007 |
|---|---|
| Flight From - To | Manchester to London |
| Ticket class | Economy |
| Flight on time? | 3/10 |
| Customer service | 10/10 |
| Comfort on flight | 9/10 |
| Quality of food | 9/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 Stezzer's recommendation | |
Friendly and professional.
None.
This was the first time I had used VLM for a business trip and I was somewhat apprehensive about flying with such a small airline and indeed on such a small plane.
However, my fears were soon allayed. The check-in staff were welcoming and professional. Although my flight was delayed both on my outward journey and on my return, again the ground staff could not have been more helpful or courteous.
VLM's planes are small but there is surprisingly a reasonable amount of leg room. The on-board snacks were fresh and tasty and the flight attendants, like their counterparts on the ground, were charming.
I will certainly be flying with VLM again and would recommend them wholeheartedly.
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