hsbc mortgage review

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Picture courtesy of Ben Fuller.

Average Ratings

Value for Money	1.9/10
Reviewer Rating	1.2/10
Overall Rating	1.3/10

13% Recommended3 out of 24 Reviews

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By barnu on 23rd Apr 2007

barnu's Ratings

Product	Fixed rate
Repayment Method	Interest only
Value for money	0/10
Overall value	0/10
barnu's recommendation

Good Points

NONE

Bad Points

EVERYTHING! Starting 2 months ago I tried refinancing with a credit score over 700 and income above $120,000. Every time I talked to them, there was a new reason the loan was "questionable". They're sitting happy as long as I have a prepayment penalty with a bad interest rate. They won't get that interest for long as soon as I can find a new loan.

General Comments

Another reason HSBC are bad - they charged me $60 for someone I did not authorize to pull my pay off information and told me there was no other way for someone to get my info unless I gave it to them. I guess identity theft has never happened to them before.

And their customer service, people skills is bad that is if you can ever get someone on the phone.

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