HSBC Student Account Review

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HSBC Student Account
1.5 stars
Average rating for this product is: 1.5 out of 5

From 1 rating and 28 reviews

Thumb down 29% of users recommend this product

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lomas8's Review of HSBC Student Account

20th Apr 2007

Overall Rating

1 stars
  • Ease of Use
    2 stars
  • Customer Service
    0.5 stars
Good Points

Low charges


Bad Points

Not very helpful


General Comments

I managed to get the whole £1000 overdraft with them, which was great, but last term I got into some financial difficulties. I went into a branch to ask if I could have a temporary overdraft extension.

HSBC told me that as I hold a student account they cannot extend my overdraft until the next year. They also said that when I get my loan into my account it does not stay in there long enough for me to build a good credit rating. They did not seem to understand that my loan only covers my accommodation fees, and they have to be paid as soon as I get my loan. Instead, they told me that they can set up a payment plan for my credit card and my overdraft, but I would have to pay my overdraft off in chunks each month, which wasn't really helping me; it was just making it worse.

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