Dyson CRO1 Review

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Dyson CRO1
2.8 stars
Average rating for this product is: 2.8 out of 5

From 3 ratings and 26 reviews

Thumb down 46% of users recommend this product

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booster's Review of Dyson CRO1 washing Machine

18th Apr 2007

Overall Rating

1.5 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0.5 stars
  • Service & Support
    1 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    4 stars
  • Style
    4 stars
Good Points

As a family of 5 being able to wash more clothes in one go is definitely a bonus


Bad Points

Where do I start? The LED display has totally disappeared, 3 of the programmes (cotton / delicates / handwash) no longer function properly and during the wash cycle the drum pulls holes in clothes.


General Comments

What a waste of money this machine has been. Within 12 months of purchasing it I noticed small holes in lots of our clothes, I realised it was the machine causing the damage when I put a brand new top in to wash and it came out with 3 holes. Dyson tried to say it was bra wires causing the damage, until I pointed out I handwash my bras. They then suggested it was moths, until I pointed out moths don't eat synthetic fibres! They eventually changed the drum - guess what! 12months on and the holes are back! I also now have the added problem that 3 of the programmes start the cycle but never get past the wash cycle - it just washes and washes and washes .......... I have to cancel the programme and then put it onto rinse and spin cycle to finish it off. I know someone else who also has one of these machines and she has had the same problems. There are so many other large capacity machines on the market that are much cheaper and undoubtedly more reliable, I would NEVER recommend a DYSON

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Members' Comments onbooster's Review

  • kiyawhite Rank: Lieutenant-Colonel on 22nd Aug 2007

    I guess dyson should have kept on their path of amazing vacuum cleaners rather than delving into areas of household chores that are already dealt with well by other companies. We needed new vacuum cleaner technology, but likely not washing machine technology.

  • alijriley on 28th Feb 2008

    I purchased my Dyson 7 years ago. After complaining about small holes in my clothes I too was told it was bra wire or moths. I would not take this answer as I have not lost a bra wire nor do I have moths so they changed the drum... still small holes appeared in everything from socks to coats. Eventually Dyson replaced my machine after 3 years with a brand new one, and guess what? Its a hole maker too! I will never recommend a Dyson washing machine to anyone as there is so many other manufacturers that now offer that large appealing drum. I think the problem lies with the two drums going in different directions, zips, buttons, etc get snagged on material and puncture the fibre.