La Redoute www.redoute.co.uk Review

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★☆☆☆☆
1.3 / 5
15% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

roxyatsea's review of La Redoute www.redoute.co.uk

☆☆☆☆☆

“I will never purchase from La Redoute again.”

Written on: 18/04/2007 by roxyatsea (1 review written)

Good Points
Products looked good and seemed reasonably priced

Bad Points
The worst service I've ever experienced from an online company
Poor communication
Poor customer service knowledge
Poor communication between departments
Cancelled my order after 5 telephone calls to a premium rate number - completely frustrated (and the call centre person thought it was all very amusing)

General Comments
I will never purchase from La Redoute again.

  • Clothing, £50

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

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