La Redoute www.redoute.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 33 reviews

Thumb down 24% of users recommend this product

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roxyatsea's Review of La Redoute www.redoute.co.uk

18th Apr 2007

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    Poor
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    Clothing, £50
  • Delivery
    Still waiting
Good Points

Products looked good and seemed reasonably priced


Bad Points

The worst service I've ever experienced from an online company
Poor communication
Poor customer service knowledge
Poor communication between departments
Cancelled my order after 5 telephone calls to a premium rate number - completely frustrated (and the call centre person thought it was all very amusing)


General Comments

I will never purchase from La Redoute again.

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