Subic Bay, (SBYC) Subic Bay Yacht Club Review

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3.6 stars
Average rating for this product is: 3.6 out of 5

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mperl123's Review of Subic Bay, (SBYC) Subic Bay Yacht Club Philippines

16th Apr 2007

Overall Rating

1.5 stars
  • Value for money
    1.5 stars
  • Board Basis
    Room only
  • Accommodation
    1 stars
  • Food
    2.5 stars
  • Location
    4 stars
  • Date of stay
    April 2007
  • Tour Operator
    Not supplied
  • Customer Service
    2 stars
  • Resort
    2 stars
Good Points

Near bay, nice view, nice lobby.


Bad Points

Stayed in the Stern Suite, the bathroom was not clean, the tiles were moldy and mildewy, toilet bowl not scrubbed, bed had bed bugs, carpets obviously not well maintained or cleaned, air-conditioning turned off in main lobby area on third floor, we had to call engineering to turn it on. Lots of mosquitoes, swimming pool not cleaned, you can tell because the water is very cloudy, did not see any pool guy cleaning it, charged for towels used at pool - absurd! You're a Yacht Club, members only, why charge for towels? First resort I've heard of charging for swimming towels! Charge for extra towels in the room? Stern Suite is supposed to sleep four! There were only two towels set up? What's the logic behind that? So you can charge for extra towels? Don't think that's appropriate.


General Comments

Generally, it seems like your club could do better maintenance, upkeep, cleaning, they even had problems with billing at check out. You guys need to do more for your members! All in all, I was truly disappointed with the resort, in general. I heard questionable things about your resort but I gave you guys the benefit of the doubt and sadly enough, it's true I expected more from a yacht club. In Subic Bay, no less! I'm a Balikbayan and very, very disappointed. Please use all the extra fees you charge to maintain your facility better! It's embarrassing for foreigners that stay in your facility!

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