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| Value for Money | 1.5/10  |
|---|---|
| Reviewer Rating | 1/10 |
| Overall Rating | 1.6/10  |
By jamesc1 on 11th Apr 2007
| Value for money | 0/10 |
|---|---|
| Overall value | 0/10 |
 jamesc1's recommendation | |
Rude depot staff, incompetent delivery drivers
I've never used this courier before but paid for an item to be delivered next business day. It gets to 4:45 so I phone to see if my parcel is perhaps the last to be delivered, having waited in all day for it. The person on the other end of the phone informed me that 'the usual driver wasn't in today, so we didn't send it' - perhaps they should have phoned me to tell me such? I then requested that it be sent out immediately as this is not good enough, to which I am told 'hold on a minute mate', placed on hold and hung up on. Having then had the depot on redial for the next 30mins, I had no response.
Furthermore, I live in London, not the middle of nowhere - I don't honestly believe there was nobody who could cover
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