tichang's Review of 1-800-CheapSeats.com www.1800CheapSeats.com
10th Apr 2007
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
None
General Comments
They made my first name "MISS JANE" rather than just JANE. Therefore, I had all kinds of hassle when I went to check in for my flight since, obviously, my first name is not "MISS". I managed to still take my international trip, but not without a lot of hassle on every leg. Then I did not get mileage credit b/c of the name error. I checked the booking when I got the email, and from the way it was typed out though, it just looked like MISS was my title, not my first name ("DOE/MISS JANE"). What kind of company hires people that make these kinds of mistakes?! The response I got from customer service was dismissive. They made it seem like it was MY fault I did not pick up on the fact that they actually made my first name MISS.
Horrible! I wish I had read these reviews before booking! I will never ever use 1-800-CheapSeats again!
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