| Customer Service | 3.9/10   |
|---|---|
| Quality of website | 6.2/10 |
| Value for Money | 5.5/10 |
| Reviewer Rating | 4.5/10 |
| Overall Rating | 4.6/10 |
By ce8ns on 10th Apr 2007
| Goods purchased & cost | Security Software & harddisk |
|---|---|
| Customer service | Non-Existent |
| Delivery | On time |
| Quality of website | 2/10 |
| Value for money | 4/10 |
| Overall value | 0/10 |
 ce8ns's recommendation | |
Products ordered arrived & harddisk worked.
Activation key provided with security software was invalid.
Emailed customer services a couple of times with no reply. Phoned customer services, managed to speak to someone who was relatively helpful and said I'd have no problem getting a RMA and replacement. RMA was rejected with no reason, but they did kindly inform me they had the option as whether to give a reason.
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